Reception and care navigation

Reception team leaders

Our reception team leaders supervise the team to ensure they guide all our patients to the right service or clinician.

  • Victoria Henley
  • Gemma Wright
  • Kylee Smith (currently on maternity leave)

Reception and care navigation team

All members of our team are trained to use our GP-designed care navigation system that enables us to quickly triage and prioritise your call to ensure you are consistently guided to the right clinician for your needs.

  • Bev
  • Charlotte
  • Claire
  • Ellie
  • Emily B
  • Helen
  • Jacky
  • Jasmine (currently on maternity leave)
  • Julia
  • Karen Sl
  • Karen Su
  • Lily
  • Lindsay
  • Lisa
  • Maria
  • Mia
  • Sally
  • Steph
  • Tiegan

Apprentice medical administrators

Our apprentice medical administrators enjoy supporting us in all aspects of primary care including front of house support, care navigation and admin at the same time as completing an NVQ in Medical Administration. They are supported and supervised by our more experienced staff.

  • Emma
  • Melodi
  • Riley