Practice Staff

  • Charlotte Gorman Practice Manager
    Charlotte joined the practice in 2019 and supports the partners in the  ‘business’ of primary care and for administrative, financial, patient services, personnel and training issues within the practice.  She spent most of her career in business management in the pharmaceutical industry, after which she retrained as a teacher and worked part time teaching in the prison service while her daughter completed primary school.  She returned to management in a General Practice setting in 2015 in Wiltshire, and lives outside Cirencester with her husband, daughter and two dogs.  Charlotte has a keen interest in developing our service provision and would positively welcome your views and suggestions.
  • Keeley RopnerDeputy Practice Manager
    Keeley joined the Practice in Nov 2014 as a Medical Summariser, as well as taking on the role of Care Coordinator for the Practice. She previously worked for several years as an Occupational Therapy Technician on a variety of Medical, Orthopaedic and Surgical wards before moving to The Palliative Care Team. She has also worked in Australia, and in the Primary Care Sector in Palmerston North, New Zealand. Keeley was promoted to the role of Deputy Practice Manager in June 2017. She is married and has two girls and a dog.  In her spare time she plays tennis, cycles and enjoys spending time with friends and family.
  • Jess HerbertReception Team Lead
    Jess joined the practice in Nov 2018 as Reception Team Lead after moving to Cheltenham from Kent. She has worked within health care for the past three years, and is a super efficient leader in our busy reception team. In her spare time Jess enjoys horse riding and eating out.